Thursday, October 04, 2007
Change
A few months ago I typed up some of the key points from the Spring Harvest leadership seminars I attended this year. I thought I'd type up some more on the subject of change...
Principles of change
1) different people react differently to change...at one end of the spectrum we have people who like stability and at the other we have people who like change. For those of us who are trying to undertake change, we have to ask ourselves: what if someone likes stability? After all some people like Church because it is a source of stability in a changing world. Change can lead to:
- strong dissatisfaction
- stress
- negative attitude (distrust / dislike) towards those with other preference
- resistance
- intense emotions
- loss of rational judgment
2) Everyone has fundamental needs to be meet. Those initiating the change need to consider what these individual needs are and how change will effect / meet those needs.
3) Change involves loss...people go through a "loss curve" like grieving:
- Shock
- Anger
- Rejection
- Acceptance
- Healing
4) Fears need to be dealt with in a rational way
Note that change usually requires a considerable length of time...skipping steps can't be done.
Kotters eight phases of leadership through change
1) Establish a sense of urgency
2) Form a powerful guiding coalition
3) Create a vision...a clear a concise description of what you are doing. This should be written in terms of outcomes, not specific activities
4) Communicate your vision, use every opportunity and every tool you have available. Do this time and time again.
5) Empower others to act....coaching
6) Plan and create short term wins (milestones). This enables people to see progress.
7) Consolidate and maintain momentum
8) Institutionalise the new approaches
Labels: Spring Harvest, Training
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